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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Wayne Phillpott

Wayne Phillpott

June 10, 2025

5  out of  5
rating by Wayne Phillpott
"I had a fantastic experience working with Karen Ascani on my auto insurance. She was incredibly helpful, knowledgeable, and easy to talk to. Karen took the time to understand what I needed and found a policy that offered great coverage at a very competitive rate. She made the entire process smooth and stress-free. I highly recommend her to anyone looking for reliable, personalized insurance service."
We responded:
"Thank you, Wayne, for sharing your experience! I'm delighted to hear that Karen was able to assist you with your insurance needs and provide a smooth, stress-free process. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
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Cindy Weaver

June 4, 2025

5  out of  5
rating by Cindy Weaver
"Amy’s office has always been quick to help, and find answers. Karen is extremely helpful and go the extra mile to help with insurance needs."
We responded:
"Thank you, Cindy! I'm happy to hear that our office has been able to assist you promptly. Karen is indeed a valuable part of our team, and I'm glad she could go the extra mile for your insurance needs. If there's anything else we can do for you, just let us know!"
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Valerie May

May 27, 2025

5  out of  5
rating by Valerie May
"Karen in Amy Falcon's office is always very helpful and answers my questions quickly and assists in my requests"
We responded:
"Thank you for the wonderful review, Valerie! Karen is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs."
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Jada O'Donnell

May 20, 2025

5  out of  5
rating by Jada O'Donnell
"Ms. Karen is amazing. Always answering any questions I have and helps in any way she can!"
We responded:
"Thank you, Jada! We’re so happy to hear about your positive experience with our team. Their dedication to answering questions and providing assistance is truly valued. If you need anything else, feel free to reach out anytime!"
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elizabeth garrido

May 15, 2025

5  out of  5
rating by elizabeth garrido
"Karen Ascani is great to work with and she is very knowledgeable."
We responded:
"Thank you, Elizabeth, for your wonderful feedback! I'm glad to hear that Karen's knowledge and approach have made your experience a positive one. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Mark Manganello

May 14, 2025

5  out of  5
rating by Mark Manganello
"Extremely Friendly, knowledgeable, and professional!"
We responded:
"Thank you, Mark, for your wonderful feedback! I'm glad you found our team to be friendly, knowledgeable, and professional. If you have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Kim Wise

May 14, 2025

5  out of  5
rating by Kim Wise
"My go to insurance company for years! I love their attention to details, ease of communication and continued partnership. Thank you Amy Falcon & Team!"
We responded:
"Thank you, Kim, for your wonderful feedback! I'm glad to know that our attention to detail and ease of communication have made a positive impact on your experience. Your continued partnership means a lot to us. If you ever need assistance or have any questions, feel free to reach out. We're here to help!"
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Steven Domangue

May 13, 2025

5  out of  5
rating by Steven Domangue
"It is always a pleasure to be able to deal with insurance agents that knows what they are doing and point you in the right direction."
We responded:
"Steven, thank you for the 5-star review! We at Amy Flacon State Farm Insurance Agency are always here to help you with your insurance needs. Happy Holidays Steven!"
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Michael Mattingly

May 8, 2025

5  out of  5
rating by Michael Mattingly
"Karen is the best . I have been with her for 20+ years."
We responded:
"Thank you, Michael, for your wonderful feedback! I'm happy to know that Karen has been able to assist you for over 20 years. Her dedication and commitment to providing excellent service are truly appreciated. If you ever need anything else, feel free to reach out to our office."
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shaquanta miller

May 8, 2025

5  out of  5
rating by shaquanta miller
"I have known Karen for years as my insurance agent and she's like family. Karen is very professional and truly cares. Karen always goes at extra mile. The customer service at Amy Falcon's location is a 10 out of 10."
We responded:
"Thank you, Shaquanta, for your wonderful feedback! I'm delighted to hear that Karen has been such a supportive and caring presence for you over the years. Her dedication to going the extra mile truly makes a difference. We're grateful for your kind words about our customer service and are always here to assist with any of your insurance needs!"
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Samantha Faust

May 6, 2025

5  out of  5
rating by Samantha Faust
"Very helpful and knowledgeable concerning my insurance needs. Auto, homeowners, and Life."
We responded:
"Thank you, Samantha, for your kind words! I'm glad to know that you found our assistance with your insurance needs helpful and knowledgeable. If you have any more questions or need further assistance, please feel free to reach out. We're here to help!"
Profile photo of Linda S

Linda S

May 5, 2025

5  out of  5
rating by Linda S
"Amy Falcon - State Farm Agent - Karen Ascani - so very helpful - they are great. Good experiences with State Farm."
We responded:
"Thank you, Linda, for sharing your positive experience with our team! I'm happy to hear that Karen and the rest of the team were able to assist you effectively. We're here for any of your insurance needs, so feel free to reach out anytime!"
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Keith Cavallino

May 1, 2025

5  out of  5
rating by Keith Cavallino
"Always quick and helpful. Have had car/renters insurance with them for years. Been quick when dealing with claims and any thing I've needed. A+ service"
We responded:
"Thank you, Keith, for your wonderful feedback! I'm happy to know that our team has been quick and helpful with your car and renters insurance needs over the years. Your satisfaction with our service, especially in handling claims, is greatly appreciated. If you ever need further assistance, feel free to reach out!"
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Michelle Geoffrey

April 30, 2025

5  out of  5
rating by Michelle Geoffrey
"I am so grateful for a wonderful car insurance. Karen is the best and is always there when I need her."
We responded:
"Thank you, Michelle, for your kind words! I'm happy to know that you're satisfied with your insurance. Karen is indeed a valuable part of our team, and we're glad she's been there for you. If you ever have any questions or need further assistance, feel free to reach out."
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APRIL FACIANE

April 28, 2025

5  out of  5
rating by APRIL FACIANE
"Karen was super friendly, professional and assisted me with all of my needs. Excellent service."
We responded:
"Thank you, April! I'm happy to hear that Karen provided you with such friendly and professional service. We appreciate your feedback."
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Donna Cambeilh

April 25, 2025

5  out of  5
rating by Donna Cambeilh
"Karen was so helpful in helping me and answer my questions! I was there to change my life insurance and added to my life insurance to my policy"
We responded:
"Thank you, Donna, for sharing your experience! I'm glad Karen was able to assist you with your insurance needs and answer your questions. It's wonderful to know that our team could support you in making these important changes. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
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ericland23

April 24, 2025

5  out of  5
rating by ericland23
"Very easy and great service"
We responded:
"Thank you, Eric, for sharing your experience! I'm glad you found the service easy and great."
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david stevens

April 21, 2025

5  out of  5
rating by david stevens
"Been my agent for years. I cant say it enough, but for me, they have always been there, even after I've gotten upset and raged a little on them, they've always been respectful and most of all, helpful. I don't know too many other agencies because I've been with Amy for so long, but I'm glad I haven't had too. Thank you everyone for all the help everytime."
We responded:
"Thank you, David, for your kind words and loyalty over the years! I'm happy to hear that our team has been there for you, even during challenging times. Your support and satisfaction mean a lot to us. If you ever need anything or have questions, we're here to help!"
Profile photo of Yasser Elnabarawy

Yasser Elnabarawy

April 15, 2025

5  out of  5
rating by Yasser Elnabarawy
"Extremely helpful, patient, and resourceful—always willing to take the time to assist, explain things clearly, and go the extra mile to find solutions."
We responded:
"Thank you, Yasser, for your wonderful feedback! I'm happy to know that you found the assistance helpful and resourceful. It's important to me to ensure everything is explained clearly and to go the extra mile for solutions. If you ever need further assistance or have any questions, feel free to reach out!"
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Al Miller

April 15, 2025

5  out of  5
rating by Al Miller
"Tiffany was very helpful and knowledge in giving me a great quote and I really appreciate all she does for me and others."
We responded:
"Thank you, Al, for sharing your positive experience! I'm happy to hear that Tiffany was able to assist you with a great quote. Her dedication to helping our customers is truly valued. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Profile photo of Marc Pero

Marc Pero

April 15, 2025

5  out of  5
rating by Marc Pero
"Always very courteous and eager to assist with any problems."
We responded:
"Thank you, Marc, for your kind words! I'm happy to know that our team's courteous service and eagerness to assist have made a positive impact. If you ever need further assistance or have any questions, please feel free to reach out. We're here to help!"
Profile photo of Michelle Suter

Michelle Suter

April 9, 2025

5  out of  5
rating by Michelle Suter
"Tiffany has been so helpful in setting us up with affordable auto insurance for our family with new teenage drivers."
We responded:
"Thank you, Michelle, for sharing your experience! I'm happy to hear that Tiffany was able to assist you in finding affordable insurance for your family. Having new teenage drivers can be a big step, and we're here to make it as smooth as possible. If you have any more questions or need further assistance, please feel free to reach out."
Profile photo of Patricia Schexnaildre

Patricia Schexnaildre

March 30, 2025

5  out of  5
rating by Patricia Schexnaildre
"Amy Falcon's State Farm office is always so helpful and friendly. I spoke with Jennifer today, and she was very knowledgeable and answered all my questions while being very patient!! The ladies are always a pleasure to talk to and work with!"
We responded:
"Thank you, Patricia! I'm pleased to hear that Jennifer provided knowledgeable and patient service, answering all your questions. We're grateful for your positive feedback and look forward to assisting you further with your insurance needs. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Arlena Morris

March 25, 2025

5  out of  5
rating by Arlena Morris
"Tiffany is an amazing agent. She listens to me and takes her time to answer all my questions."
We responded:
"Thank you, Arlena! I'm happy to hear that Tiffany has been attentive and thorough in addressing your questions. We appreciate your feedback and are here to help with any future needs you may have."
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Debi Dantoni

March 24, 2025

5  out of  5
rating by Debi Dantoni
"It was a pleasure doing business with Amy Falcon && her office staff. Call them for any of your insurance needs. They are very knowledgeable && friendly with their clients."
We responded:
"Thank you, Debi, for sharing your experience! I'm glad to know that you found our team knowledgeable and friendly. It's wonderful to have your support and recommendation. If you ever need assistance or have questions, feel free to reach out to our office anytime."