State Farm® Insurance Agent Amy Falcon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Sheila Grissett
January 26, 2026
5
out of
5
rating by Sheila Grissett
"I enjoy doing business with Amy Falcon’s State Farm agency in Metairie because of her incredibly helpful, pleasant staff. Everyone I’ve dealt with has been that way, but Jodi Rizzuto goes above and beyond the call of duty every time I need help or answers. I have left professionals before because of poor staff, and I stay with others because of a staff like this one."
C C (C C)
January 19, 2026
5
out of
5
rating by C C (C C)
"I always have a pleasant and professional experience!"
We responded:
"Thank you for the fantastic rating! I'm happy to know you had a positive experience with our office. If you ever have questions or need assistance, feel free to reach out. We’re here to help!"
Shahira Barrosse
January 8, 2026
5
out of
5
rating by Shahira Barrosse
"I was referred by a friend and I’m absolutely thankful that Karen was able to work me. She’s awesome!!"
We responded:
"Shahira, thank you for your kind words! I'm happy to hear that Karen provided you with such a positive experience. We’re grateful for your trust and are here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Rafael Cortes
December 15, 2025
5
out of
5
rating by Rafael Cortes
"Excellent customer service."
We responded:
"Thank you, Rafael! I'm happy to know you had an excellent experience with our customer service. If there's anything else we can assist you with, feel free to reach out anytime!"
Jonquel Carter
December 3, 2025
5
out of
5
rating by Jonquel Carter
"Tiffany provided great service today!"
We responded:
"Thank you, Jonquel! I'm happy to hear that Tiffany delivered great service. Our team is dedicated to providing excellent support, and it's wonderful to know Tiffany made a positive impact. If you have any more questions or need assistance, feel free to reach out!"
Joseph Ascani
November 20, 2025
5
out of
5
rating by Joseph Ascani
"Amy falcon and her team have always done great work! Been a customer for over 5 years now. Karen Ascani is the best!"
We responded:
"Joseph, thank you for your wonderful feedback! I'm happy to know that you have been satisfied with our service for over five years. Karen and the team are truly dedicated to providing great support, and we're grateful to have you with us. If you ever need anything, don't hesitate to reach out!"
Glad Courv
November 12, 2025
5
out of
5
rating by Glad Courv
"Karen at this location is great. I called during a family medical crisis needing to switch from Progressive and she took care of my needs promptly, professionally, and was very empathetic to my circumstances."
We responded:
"Thank you, Glad! I'm happy to hear that Karen was able to assist you during such a challenging time. Our team is committed to providing empathetic and professional service, and it's wonderful to know Karen made a positive impact. If you need anything else, feel free to reach out!"
Nicholas Meis
November 12, 2025
5
out of
5
rating by Nicholas Meis
"Karen lowered the price of my policy by 20%! Getting the best price for car insurance with SF is a breeze."
We responded:
"Nicholas, thank you for your feedback! I'm happy to hear that Karen was able to help you save on your policy. We always aim to make the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
Katina Jones
November 10, 2025
5
out of
5
rating by Katina Jones
"Mrs.Tiffany was a big help with helping me save on my auto insurance plus more. I’m glad I choosed state farm as my insurance company"
We responded:
"Katina, thank you for your review! I'm happy to hear that Tiffany was able to assist you with your insurance savings. We appreciate your choice in State Farm and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
donna wester
November 4, 2025
5
out of
5
rating by donna wester
"Karen was very helpful and friendly."
We responded:
"Thank you, Donna! I'm happy to hear that Karen was able to assist you in such a friendly and helpful manner. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
Russ A
October 28, 2025
5
out of
5
rating by Russ A
"My State Farm Agent Jodi Rizzuto is an exceptional agent! Always there for a question and always working to save me money and still provide top knotch service."
We responded:
"Russ, thank you for your wonderful feedback! I'm delighted to hear that Jodi is providing you with excellent service and helping you save money. We truly appreciate your support and are here for any questions you might have. Let us know if there's anything else we can assist you with!"
Justin Moore
October 24, 2025
5
out of
5
rating by Justin Moore
"I’ve had the pleasure of working with Karen Ascani, who has been absolutely wonderful. She worked with my parents for many years, and after their recent passing, she handled the transition of everything over to me with such professionalism, kindness, and care. Karen was incredibly patient and informative every step of the way, making a difficult process so much easier to navigate. She truly went above and beyond to make sure everything was handled smoothly and that I fully understood all the details. Her compassion and attention to detail really stood out. It’s rare to find someone who not only knows their job so well but also genuinely cares about the people they help. The entire office is warm, welcoming, and always a pleasure to deal with. I can’t recommend Karen and her team highly enough — they make you feel like family rather than just a client. Thank you to the entire State Farm Team."
We responded:
"Thank you, Justin, for sharing your experience! I'm so happy to hear that Karen provided such exceptional service during a challenging time. Her dedication and compassion are truly valued, and I'm glad she made the process easier for you. Our team is committed to treating everyone like family, and your kind words mean a lot to us. If there's anything else we can do for you, please let us know!"
David Ybarzabal
September 30, 2025
5
out of
5
rating by David Ybarzabal
"Totally give it a 10 out of 10"
We responded:
"David, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
Michelle Steele
September 12, 2025
5
out of
5
rating by Michelle Steele
"Tiffany at State farm is an excellent and amazing agent."
We responded:
"Thank you, Michelle! I'm happy to hear that Tiffany provided you with excellent service. Our team is dedicated to offering the best experience possible. If you need anything else, feel free to reach out!"
Cristina Woods
September 11, 2025
5
out of
5
rating by Cristina Woods
"The office was very helpful. They work hard to get you the best rates possible."
We responded:
"Cristina, thank you for your wonderful feedback! I'm happy to know our office was able to assist you effectively and find great rates. If you ever need anything else, feel free to reach out!"
Yolanda
September 5, 2025
5
out of
5
rating by Yolanda
"Karen took her time in explaining everything. And answered all my questions."
We responded:
"Yolanda, thank you for your review! I'm happy to hear that Karen was able to provide clear explanations and answer all your questions. Our team is dedicated to ensuring you have a great experience. If you need anything else, feel free to reach out!"
Judith Leto
September 2, 2025
5
out of
5
rating by Judith Leto
"I was checking the price of my car insurance and the agent told me if I took the safe driving course offered by AAA i could save some money on my insurance"
We responded:
"Hey, Judith! Thanks so much for sharing that we could help you explore lower costs on your full coverage auto insurance through the safe driving course. It is great to hear you found an option that worked for you, and we appreciate you taking the time to share your experience."
kevin kulka
August 21, 2025
5
out of
5
rating by kevin kulka
"Brittany has taken care of all my auto insurance for several years, keeps in contact with updates, and always makes my needs a priority for the best possible price and coverage. I highly recommend contacting Brittany if you you need any help getting insurance or just having questions answered. She always has a fantastic attitude and is very knowledgeable."
We responded:
"Thank you, Kevin! I'm happy to hear that Brittany has been providing you with excellent service over the years. Her dedication to keeping you informed and prioritizing your needs is truly appreciated. If you ever have more questions or need assistance, feel free to reach out!"
Lauren Kasten
August 21, 2025
5
out of
5
rating by Lauren Kasten
"Agents here are so helpful. Easy to discuss coverage, changes, find the best way to save money, etc. I have auto coverage through State Farm and will look into other SF coverage options now as well."
We responded:
"Thank you, Lauren! I'm happy to hear that our team has been helpful and made it easy for you to discuss your coverage options. It's great that you're considering exploring more options with us. If you have any questions or need further assistance, feel free to reach out anytime!"
Eileen Fitzpatrick
August 6, 2025
5
out of
5
rating by Eileen Fitzpatrick
"My sister recommended Karen for my car insurance. She is the absolute best. She helped me find the best rate, helped me set up the safe driving app in my car and saved me lots of money. She is my insurance agent, my friend and my advisor when I had a decision to make on home insurance. KUDOs to everyone in the office. They make you feel like you are their only customer."
We responded:
"Thank you, Eileen, for the amazing review! Our team works hard to provide excellent service, and we are thrilled to hear that our team delivered for your policies! We are lucky to have hard-working team members, like Karen, who go above and beyond for their customers. Thank you for trusting us with your insurance needs!"
Zelvin Smith
August 6, 2025
5
out of
5
rating by Zelvin Smith
"Every time I have the chance to speak to Mrs. Karen she always is so helpful and nice."
We responded:
"Thank you, Zelvin! I'm happy to hear that Karen has been helpful and kind during your interactions. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
Raquel Roth
July 30, 2025
5
out of
5
rating by Raquel Roth
"Ms.Tiffany and the staff there are so helpful and friendly to make sure all your needs are met. Please visit their office in Metairie on David Drive."
We responded:
"Thank you, Raquel! I'm happy to hear that Ms. Tiffany and our team provided you with such friendly and helpful service. We appreciate your recommendation and look forward to continuing to meet your needs. Let us know if there's anything else we can assist you with!"
Tabitha Jolissaint
July 8, 2025
5
out of
5
rating by Tabitha Jolissaint
"I'm so grateful for Tiffany Mercer!! She is a absolute sweetheart, she went above and beyond to help me get switched over to State Farm! I was so nervous because I had been with my other insurance company for over 20 years. But Ms. Tiffany walked me through everything and explained everything to me perfectly! I couldn't be happier to be in the State Farm Family!!"
We responded:
"Thank you, Tabitha! I'm delighted to hear about your positive experience with Tiffany. She truly cares about making the transition smooth and stress-free for our customers. We're happy to have you as part of the State Farm family! If you have any questions or need further assistance, feel free to reach out."
Lauren Decker
June 29, 2025
5
out of
5
rating by Lauren Decker
"Tiffany took her time and explained all of my options and save the most money on my insurance."
We responded:
"Thank you, Lauren! I'm happy to hear that Tiffany was able to assist you effectively and help you save on your insurance. Our team is dedicated to providing clear and helpful guidance. If you have any more questions or need further assistance, feel free to reach out anytime. We’re here to help!"
Wayne Phillpott
June 10, 2025
5
out of
5
rating by Wayne Phillpott
"I had a fantastic experience working with Karen Ascani on my auto insurance. She was incredibly helpful, knowledgeable, and easy to talk to. Karen took the time to understand what I needed and found a policy that offered great coverage at a very competitive rate. She made the entire process smooth and stress-free. I highly recommend her to anyone looking for reliable, personalized insurance service."
We responded:
"Thank you, Wayne, for sharing your experience! I'm delighted to hear that Karen was able to assist you with your insurance needs and provide a smooth, stress-free process. Your recommendation means a lot to us. If you ever have more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"