State Farm® Insurance Agent Amy Falcon
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Theodora Cullen
August 21, 2026
5
out of
5
rating by Theodora Cullen
"I have had both personal and business insurance policies with Amy Falcons office for for years. Their office staff have always been responsive and professional. They listen to my needs and they have always worked quickly to accommodate them. I highly recommend them."
We responded:
"Thank you, Theodora, for your wonderful review! I'm happy to hear that you've had such a positive experience with our office over the years. We always strive to be responsive and professional, and it's great to know we've met your needs. We appreciate your recommendation! Feel free to reach out if you need anything else."
Sheila Grissett
August 20, 2026
5
out of
5
rating by Sheila Grissett
"I enjoy doing business with Amy Falcon’s State Farm agency in Metairie because of her incredibly helpful, pleasant staff. Everyone I’ve dealt with has been that way, but Jodi Rizzuto (recently retired) and and Karen Ascani - my go-to person in Amy's office - both go above and beyond whatever I need. I have left professionals before because of poor staff, and I stay with others because of a staff like this one."
We responded:
"Thank you, Sheila! I'm happy to hear that our team, especially Jodi, has made such a positive impact on your experience. We strive to provide the best service possible, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
John Blackwell
August 19, 2026
5
out of
5
rating by John Blackwell
"Went to State Farm today for Condo insurance and life insurance, I already have my car insurance with them. Karen Ascani helped me today, she was very helpful taking care of everything, I’ve always had a positive experience at Amy Falcon’s State Farm!"
We responded:
"Thank you, John! I'm happy to hear that Karen was able to assist you with your insurance needs. It's great to know you've consistently had positive experiences with us. We're always here to help if anything else comes up!"
Carolyn Lawson
August 18, 2026
5
out of
5
rating by Carolyn Lawson
"Karen was very patient and full of information we needed."
We responded:
"Thank you, Carolyn! I'm happy to hear that Karen was able to provide you with the patience and information you needed. We're here to make sure you have all the support you require. Let us know if we can help with anything else!"
Brian Ronquillo
August 14, 2026
5
out of
5
rating by Brian Ronquillo
"Tiffany at Amy’s office is a rockstar and so pleasant to work with. She knowledgeable and answers all my silly questions"
We responded:
"Brian, thank you for taking the time to leave us a review! I'm happy to hear that Tiffany has been so helpful and pleasant to work with. We appreciate your kind words and are glad to have you as part of our office family. Feel free to reach out if you need anything else!"
Jessica Drouant
August 12, 2026
5
out of
5
rating by Jessica Drouant
"Tiffany Mercer was very helpful in helping me and my family set up important stuff before I had to leave for college, she was very patient and we are extremely thankful for her help."
We responded:
"Jessica, thank you for taking the time to leave us a review! I'm really happy to hear that Tiffany was able to assist you and your family with everything you needed before heading off to college. We appreciate your kind words and are always here to help. Let us know if we can help with anything else!"
William Richins
August 11, 2026
5
out of
5
rating by William Richins
"Very efficient and fully explained the coverage. Interfaced with my apartments’ management staff promptly. Definitely a people person and a pleasure to do business with."
We responded:
"William, thank you for taking the time to leave us a review! I'm happy to hear that you found our service efficient and that we could assist promptly. It's great to know you had a positive experience with us. Feel free to reach out if you need anything else!"
Cynthia Castay
July 28, 2026
5
out of
5
rating by Cynthia Castay
"I called my State Farm office to add a new vehicle to my insurance policy, and Tiffany Mercer was extremely helpful throughout the entire process.
She took the time to gather all of my information and clearly explained everything I needed to complete my request. The next day, she even called to check on my progress with purchasing my new vehicle. Once I had everything ready, Tiffany quickly got my new vehicle added to my policy. In no time at all, my insurance was active.
Thank you, Tiffany Mercer, for your outstanding customer service, professionalism, and prompt assistance. I truly appreciate how easy and stress-free you made the entire process!"
We responded:
"Thank you for taking the time to leave us a review, Cynthia! I'm so glad to hear that Tiffany was able to make the process smooth and stress-free for you. We always aim to provide outstanding service, and it's wonderful to know Tiffany delivered just that. We're here if you need anything else!"
Russ A
July 21, 2026
5
out of
5
rating by Russ A
"My State Farm Agent Karen Ascani is an exceptional agent! She worked with me to provide the best overage for my vehicles as well as my home. She is extremely courteous and helpful in choosing the policies that best fit my needs. Give her a call at Amy Falcon State Farm!"
We responded:
"Russ, thank you for your wonderful feedback! I'm delighted to hear that Jodi is providing you with excellent service and helping you save money. We truly appreciate your support and are here for any questions you might have. Let us know if there's anything else we can assist you with!"
Mary Ruiz
July 20, 2026
5
out of
5
rating by Mary Ruiz
"I visited Amy Falcon's office to deliver the Defensive Driving Course certificate along with a few changes on one of my policies. I received a friendly greeting by Karen. She processed all my request and answered all my questions. She was very professional and completed all my request."
We responded:
"Mary, I'm happy to hear that Karen provided you with a friendly and professional experience while handling your requests. We appreciate your feedback and are glad we could assist you. Let us know if we can help with anything else!"
BIG OGZ
July 10, 2026
5
out of
5
rating by BIG OGZ
"Ms. Tiffany Mercer at Amy Falcon's Agency is amazing. She is thoughtful and considerate and goes way above and beyond for her clients. Love this insurance office."
We responded:
"Thank you! I'm happy to hear that Tiffany has made such a positive impact with her thoughtful and considerate service. We're glad to have you as part of our office family. Let us know if we can help with anything else!"
Mark Bitterwolf
July 10, 2026
5
out of
5
rating by Mark Bitterwolf
"Always enjoy working with Karen, very professional and knowledgeable. Thank for all the advice and guidance over 30 years!"
We responded:
"Thank you, Mark, for sharing your experience! I'm happy to know that Karen's professionalism and expertise have made your interactions enjoyable. We're grateful to have her on our team."
Nae'
June 30, 2026
5
out of
5
rating by Nae'
"My State Farm agent Tiffany Mercer is one of the kindest, most detail oriented professional"
We responded:
"Nae', thank you for taking the time to leave us a review! I'm happy to hear that Tiffany's kindness and attention to detail made such a positive impression. We're lucky to have her on our team. Feel free to reach out if you need anything else!"
DD Dennis
June 25, 2026
5
out of
5
rating by DD Dennis
"I have been a long time client of Amy Falcon’s State Farm Agency for over 20 years. I have always received outstanding service from Amy, Karen, Jody and the entire team. I highly recommend this office for all of your insurance needs!"
We responded:
"Thank you, DD Dennis! I'm so happy to hear that you've been with us for over 20 years and have consistently received outstanding service from our team. Your recommendation means a lot to us. We're always here to help with any of your insurance needs!"
Logan Lange
June 22, 2026
5
out of
5
rating by Logan Lange
"Tiffany did fantastic! Helped me lower my rates significantly , and helped ensure I understand the policy fully. Great service , highly recommend !!"
We responded:
"Logan, thank you for taking the time to leave us a review! I'm happy to hear that Tiffany was able to assist you in lowering your rates and ensuring you understood your policy. We appreciate your recommendation and are glad you had a great experience with our service. Feel free to reach out if you need anything else!"
Donna Timken
June 9, 2026
5
out of
5
rating by Donna Timken
"Karen was both professional and knowledgeable. She offered both good advice and helpful information."
We responded:
"Thank you, Donna! I'm happy to hear that Karen provided you with professional and knowledgeable service. It's great to know she could offer valuable advice and information. We're always here to help if you need anything else!"
Rose Foret
May 28, 2026
5
out of
5
rating by Rose Foret
"Brittany was incredibly nice and helpful- made the transactions I needed to be taken care of easy to accomplish."
We responded:
"Rose, thank you for taking the time to leave us a review! I'm happy to hear that Brittany made your transactions smooth and easy. We always aim to provide helpful service. Feel free to reach out if you need anything else!"
Aki Sodikov
April 20, 2026
5
out of
5
rating by Aki Sodikov
"Brittany has always been so helpful, patient & professional with us and our policy. No other company had been able to beat what we currently have. Super grateful to have such a hard working & helpful agent! -Rosa Sodikov"
We responded:
"Thank you for your wonderful feedback, Rosa! I'm delighted to hear that Brittany has been so helpful and professional with your policy. It's fantastic to know you're satisfied with our service and the value we provide. If you ever need anything else, feel free to reach out!"
Lisa Stelly
April 14, 2026
5
out of
5
rating by Lisa Stelly
"Karen helped me today over the phone paying my car insurance. She is always so very nice and always asking if there is anything else that I need help with. Everyone in Amy Falcon's is very friendly and helpful with whatever I have always needed"
We responded:
"Thank you for your review, Lisa! I'm glad to hear that Karen provided you with such friendly and helpful service. Our team is dedicated to making sure all your needs are met, and it's wonderful to know we're succeeding. If there's anything else you need, feel free to reach out anytime. Thanks for choosing us!"
Nicholas Meis
April 9, 2026
5
out of
5
rating by Nicholas Meis
"Once again, Karen gave me the best coverage for the lowest price."
We responded:
"Nicholas, thank you for your feedback! I'm happy to hear that Karen was able to help you save on your policy. We always aim to make the process as smooth as possible. If you have any more questions or need further assistance, feel free to reach out!"
Zelvin Smith
March 31, 2026
5
out of
5
rating by Zelvin Smith
"Every time I have the chance to speak to Mrs. Karen she always is so helpful and nice. Mrs. Karen checked on me after my accident and that’s why I appreciate all she does for our family"
We responded:
"Thank you, Zelvin! I'm happy to hear that Karen has been helpful and kind during your interactions. We appreciate your feedback and are here for any of your insurance needs. Let us know if there's anything else we can assist you with!"
NADER ESKANDER
March 31, 2026
5
out of
5
rating by NADER ESKANDER
"I reached out for help with my insurance, and she was supportive throughout the process.
I appreciate her effort and willingness to assist."
We responded:
"Thank you, Nader, for your kind words! I'm happy to hear that you felt supported throughout the process. Your appreciation means a lot to me. If you ever need further assistance, feel free to reach out anytime!"
Jaime Pena
February 11, 2026
5
out of
5
rating by Jaime Pena
"Always very helpful and reminds me about other types of products that I may need"
We responded:
"Thank you, Jaime! I'm happy to hear that you find our reminders and assistance helpful. It's important to us that you have the coverage you need. If you ever have questions or need further assistance, feel free to reach out!"
Destined For Greatness
February 9, 2026
5
out of
5
rating by Destined For Greatness
"I have been a proud member of State Farm for decades . My agent Karen Ascani has been with our family for decades and has helped us
Through every phase of life. She has been the one to lean on no matter what and has celebrated many many many milestones. The amount of work and time and dedication she has put in has been remarkable in the sense of realizing she not only loves what she does but she cares about those she is assigned to help. We have never had a problem getting in touch with Karen for any reason and she has been a wonderful agent to work with throughout my entire time with State Farm. I have never been more comfortable with anyone and cannot believe I have not shouted her out sooner, for that I am sorry because you truly deserve it. In light of everything I have gone through recently with an accident I have realized how wonderful this group is and there is NO ONE OUT THERE LIKE THEM. Karen I just want you to know I appreciate you and all the help and how comfortable and easy you made things for me and my family with all of our needs . All the calls and all the emails when I had questions , concerns, difficulties or was overwhelmed-smile you made it all easy and a solution possible. Thank you for celebrating me and my family through every milestone and being there through the highs and lows . How amazing you are !!!!!!!!! Shout out to one of the most dedicated agents there is and how lucky you would be to have her !!!!!"
We responded:
"Thank you so much for sharing your heartfelt experience! I'm truly happy to hear how Karen has been such a supportive and dedicated agent for you and your family over the years. It's wonderful to know that she has been there for you through every milestone and challenge, making things comfortable and easy. Your appreciation means a lot to us, and I'll be sure to pass along your kind words to Karen. If there's anything else we can assist you with, please feel free to reach out."
Rachel Westerfield
January 21, 2026
5
out of
5
rating by Rachel Westerfield
"Best in the business! Staff is kind, efficient, and always willing to help!"
We responded:
"Thank you, Rachel! I'm happy to hear that you find our team kind and efficient. We're always here to help with your insurance needs. Let us know if there's anything else we can do for you!"