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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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paula elliott

January 15, 2025

5  out of  5
rating by paula elliott
"Mrs. Tiffany is the best agent you can ever ask for. She is so patient with her customers. When we first met which was at my job, she was bringing a gift in for one of my associates and her and I hit it off instantly. I called one day needing insurance and guest who answer the phone, Mrs. Tiffany she us a keeper."
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elizabeth garrido

January 14, 2025

5  out of  5
rating by elizabeth garrido
"Karen Ascani is great to work with and she is very knowledgeable."
We responded:
"Thank you, Elizabeth, for your wonderful feedback! I'm glad to hear that Karen's knowledge and approach have made your experience a positive one. If you have any questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Regan Lewis

January 8, 2025

5  out of  5
rating by Regan Lewis
"Karen was very helpful with getting me insurance! Made the process quick and easy"
We responded:
"Thank you, Regan, for sharing your experience! I'm happy to hear that Karen made the insurance process quick and easy for you. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
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Daniel Garrido

January 8, 2025

5  out of  5
rating by Daniel Garrido
"I would highly recommend Karen to all my family and friends. Karen is highly professional and courteous whenever I call with questions.She makes it a priority on getting back to me incase she may not have answer for me at that time. Karen is very customer service oriented. Its hard to find that kind of service now days. My new model 2025 is if you have questions or concerns, call Karen."
We responded:
"Thank you, Daniel, for your wonderful recommendation! I'm delighted to hear that Karen's professionalism and dedication have made such a positive impact on your experience. Her commitment to providing exceptional customer service is truly valued, and we're grateful to have her on our team. If you ever have more questions, don't hesitate to reach out. We're here to help!"
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Livingston Tabor

December 18, 2024

5  out of  5
rating by Livingston Tabor
"Brittany was so knowledgeable and friendly, def. Will come back."
We responded:
"Thank you, Livingston! I'm glad to hear that Brittany's knowledge and friendliness made such a positive impact. We look forward to welcoming you back for any of your insurance needs. Don't hesitate to reach out if you have any questions!"
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Nathaniel Swangton

December 18, 2024

5  out of  5
rating by Nathaniel Swangton
"She was amazing and really courteous. I would recommend her to anyone I know looking for life insurance"
We responded:
"Thank you, Nathaniel! I'm so glad to hear that you had a positive experience. Your recommendation means a lot to me. If you or anyone you know has questions or needs assistance with life insurance, feel free to reach out anytime."
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Kirk Toups

December 11, 2024

5  out of  5
rating by Kirk Toups
"Been with Amy for a while. Been dealing with Karen A for many years with Richard and now Amy. Great agents to work for you. They always help me my insurance needs. Thanks Kirk T."
We responded:
"Thank you, Kirk, for your kind words! I'm so happy to hear that you've had such a positive experience with our team over the years. Karen and our team are always here to help with your insurance needs. If you ever have any questions or need further assistance, please don't hesitate to reach out. We're grateful for your trust and support!"
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rene reyes

December 8, 2024

5  out of  5
rating by rene reyes
"Gina, is very professional she's always there to help me"
We responded:
"Gina is indeed a valuable member of our team, and I'm glad to hear she's been able to assist you so professionally. Your satisfaction is important to us, and we're grateful for your feedback. If you need any further assistance, our office is always here to help!"
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K LeBeouf

December 6, 2024

5  out of  5
rating by K LeBeouf
"Karen Ascani does a wonderful job saving me money on my insurance."
We responded:
"Karen, thank you for your kind words! I'm glad to hear that Karen Ascani was able to help you save money on your insurance. We appreciate your trust in our team and are always here to assist with any future needs."
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Dennis Morris

December 6, 2024

5  out of  5
rating by Dennis Morris
"Gina is the best!! She takes the time to listen and helps wherever she can. She's friendly and professional!"
We responded:
"Dennis, thank you for your wonderful review! I'm happy to hear that Gina provided you with such attentive and professional service. We truly appreciate your feedback and are grateful to have Gina on our team. If you need any further assistance, don't hesitate to reach out!"
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Paul Sita Company, Inc.

December 5, 2024

5  out of  5
rating by Paul Sita Company, Inc.
"We appreciate all of the staff at Amy Falcon's office. They are professional, friendly, and tend to all of our needs in a very timely manner. Thank you for everything you do. Paul Sita Company, Inc."
We responded:
"Paul, thank you so much for your kind words! We're happy to know that our team has been able to meet your needs in a professional and friendly manner. Your appreciation means a lot to us. If you ever need anything else, please don't hesitate to reach out. Thanks again!"
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Danielle Eugene

December 3, 2024

5  out of  5
rating by Danielle Eugene
"Karen has been my agent for many years and her professionalism is always top tier. Always willing to go the extra mile and always give accurate feedback about any issues I may have. Thank you Karen for being great at what you do."
We responded:
"Danielle, thank you for your wonderful review! I'm so happy to hear that Karen has consistently provided you with top-tier service over the years. Her dedication to going the extra mile and offering accurate feedback is truly commendable. We're grateful to have her on our team and appreciate your continued trust in our office. If you ever need anything in the future, don't hesitate to reach out!"
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Karen Canzoneri

December 2, 2024

5  out of  5
rating by Karen Canzoneri
"The State Farm team is always looking out for us. They provide guidance on coverage choices that best meet our personal needs."
We responded:
"Karen, we thank you for the amazing review. We value you and the chance to help you with your insurance needs. Thank you for joining our State Farm family!"
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JOE KAZDA

November 27, 2024

5  out of  5
rating by JOE KAZDA
"Great service and very informative"
We responded:
"Joe, thank you for your kind words! I'm glad you found our service informative and helpful. We appreciate your feedback and look forward to assisting you with any future needs."
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Brian Claverie

November 26, 2024

5  out of  5
rating by Brian Claverie
"Today i had the pleasure of Tiffany Mercer , from Amy Falcon’s state farm office, help me. I was not pressured to buy any insurance. But, she did make me aware of discounts that were available to me. The customer service Tiffany Mercer provided to me today was excellent, and she made me feel like family! Thank you very much Tiffany!! I appreciate you. Happy thanks giving"
We responded:
"Brian, thank you for sharing your experience! I'm glad Tiffany could assist you without any pressure and inform you about the available discounts. It's wonderful to hear that she made you feel like family and provided excellent customer service. We appreciate your kind words and wish you a happy Thanksgiving as well! If you need any further assistance, don't hesitate to reach out."
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anngie Jarquin

November 16, 2024

1  out of  5
rating by anngie Jarquin
"The worst office to go to."
We responded:
"Hello Anngie, We understand some situations can be challenging. If you’d like to discuss your options further, please feel free to contact our office directly—we’re here to assist. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Allan Morales

November 14, 2024

5  out of  5
rating by Allan Morales
"Amy Falcon and her staff have been more than I can express how friendly and professional they have been in the last 15 plus years as my insurance agent."
We responded:
"Allan, thank you so much for your kind words and for being with us for over 15 years! I'm truly grateful for your continued business. It's wonderful to know that you find our team both friendly and professional. We're here to assist you with your insurance needs. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Belinda Beatty

November 12, 2024

5  out of  5
rating by Belinda Beatty
"Have used Amy Falcon's office for many years. Fantastic office and staff. They have given me the utmost respect and assistance. Tiffany Mercier has always gone above and beyond to assist me."
We responded:
"Belinda, thank you for your kind words and for being a loyal customer for so many years. I'm glad our office and staff have been able to provide you with the respect and assistance you deserve. Tiffany is truly an asset to our team, and it's wonderful to know she has consistently gone above and beyond to help you. If you ever need anything, we're here for you! - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Carmen Riedlinger

November 7, 2024

5  out of  5
rating by Carmen Riedlinger
"Karen Ascani is an excellent agent in Amy Falcon’s office. She is so very thorough, knowledgeable, and professional as well as being friendly. She cares about us and our family and does everything possible to give us the best price. Call ☎️ & ask for Karen. You won’t be disappointed."
We responded:
"Carmen, thank you for your wonderful review! I'm glad to hear that Karen has been thorough, knowledgeable, and professional while also being friendly and caring. It's great to know she has been able to assist you and your family effectively. We appreciate your recommendation and are always here to help with any future needs. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Alicia Culhane

November 7, 2024

5  out of  5
rating by Alicia Culhane
"It was wonderful. Karen is so nice and knowledgeable. Totally enjoyed working with her."
We responded:
"Thank you, Alicia! I'm glad you had such a wonderful experience with Karen. She truly is knowledgeable and kind. We're grateful to have her on our team. If you need any further assistance, we're here to help. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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bryan slade

November 3, 2024

5  out of  5
rating by bryan slade
"Karen is very patient and kind. I have all of my vehicles with her🤠"
We responded:
"Hi Bryan, Karen is indeed wonderful! I'm glad to hear that you had such a positive experience with her. We appreciate your trust in us for all your auto insurance needs. If you ever need anything else, don't hesitate to reach out. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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cameron strong

October 30, 2024

5  out of  5
rating by cameron strong
"Super nice!!! great service!!!!"
We responded:
"Cameron, thank you for your wonderful review! I'm glad you found our service to be super nice and great. Your feedback means a lot to us. If you ever need anything in the future, we're here to help! - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Darlene Dix

October 30, 2024

5  out of  5
rating by Darlene Dix
"Karen was excellent and gave great customer service:)"
We responded:
"Karen is indeed wonderful! I'm glad you had a great experience with her customer service. If you need any further assistance, we're here to help. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Cindy Isaac

October 28, 2024

5  out of  5
rating by Cindy Isaac
"Karen was very helpful and knowledgeable I would definitely recommend her for anyone looking for life insurance."
We responded:
"Thank you, Cindy! I'm happy to know Karen was able to assist you with her expertise in life insurance. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, we're here to help. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Terry Cambise

October 23, 2024

5  out of  5
rating by Terry Cambise
"We have been with Amy Falcons office for 20++ years and always received excellent service. Karen is our representative with that office and in her absence others has helped equally as much. Karen, throughout the year will check-in with our family just to say Hello or ask iff we are in need of anything, a wonderful and kind relationship."
We responded:
"Thank you, Terry, for your wonderful review and for being with our office for over 20 years! We're so happy to hear that Karen and the rest of our team have consistently provided you with excellent service. It's great to know that Karen's check-ins and the support from others have fostered such a kind relationship. We truly appreciate your loyalty and look forward to continuing to assist you and your family. If you ever need anything, don't hesitate to reach out. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"