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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Nae'

June 30, 2026

5  out of  5
rating by Nae'
"My State Farm agent Tiffany Mercer is one of the kindest, most detail oriented professional"
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DD Dennis

June 25, 2026

5  out of  5
rating by DD Dennis
"I have been a long time client of Amy Falcon’s State Farm Agency for over 20 years. I have always received outstanding service from Amy, Karen, Jody and the entire team. I highly recommend this office for all of your insurance needs!"
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Logan Lange

June 22, 2026

5  out of  5
rating by Logan Lange
"Tiffany did fantastic! Helped me lower my rates significantly , and helped ensure I understand the policy fully. Great service , highly recommend !!"
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Donna Timken

June 9, 2026

5  out of  5
rating by Donna Timken
"Karen was both professional and knowledgeable. She offered both good advice and helpful information."
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Rose Foret

May 28, 2026

5  out of  5
rating by Rose Foret
"Brittany was incredibly nice and helpful- made the transactions I needed to be taken care of easy to accomplish."
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Aki Sodikov

April 20, 2026

5  out of  5
rating by Aki Sodikov
"Brittany has always been so helpful, patient & professional with us and our policy. No other company had been able to beat what we currently have. Super grateful to have such a hard working & helpful agent! -Rosa Sodikov"
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Lisa Stelly

April 14, 2026

5  out of  5
rating by Lisa Stelly
"Karen helped me today over the phone paying my car insurance. She is always so very nice and always asking if there is anything else that I need help with. Everyone in Amy Falcon's is very friendly and helpful with whatever I have always needed"
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Nicholas Meis

April 9, 2026

5  out of  5
rating by Nicholas Meis
"Once again, Karen gave me the best coverage for the lowest price."
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Zelvin Smith

March 31, 2026

5  out of  5
rating by Zelvin Smith
"Every time I have the chance to speak to Mrs. Karen she always is so helpful and nice. Mrs. Karen checked on me after my accident and that’s why I appreciate all she does for our family"
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NADER ESKANDER

March 31, 2026

5  out of  5
rating by NADER ESKANDER
"I reached out for help with my insurance, and she was supportive throughout the process.
I appreciate her effort and willingness to assist."
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Jaime Pena

February 11, 2026

5  out of  5
rating by Jaime Pena
"Always very helpful and reminds me about other types of products that I may need"
We responded:
"Thank you, Jaime! I'm happy to hear that you find our reminders and assistance helpful. It's important to us that you have the coverage you need. If you ever have questions or need further assistance, feel free to reach out!"
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Destined For Greatness

February 9, 2026

5  out of  5
rating by Destined For Greatness
"I have been a proud member of State Farm for decades . My agent Karen Ascani has been with our family for decades and has helped us
Through every phase of life. She has been the one to lean on no matter what and has celebrated many many many milestones. The amount of work and time and dedication she has put in has been remarkable in the sense of realizing she not only loves what she does but she cares about those she is assigned to help. We have never had a problem getting in touch with Karen for any reason and she has been a wonderful agent to work with throughout my entire time with State Farm. I have never been more comfortable with anyone and cannot believe I have not shouted her out sooner, for that I am sorry because you truly deserve it. In light of everything I have gone through recently with an accident I have realized how wonderful this group is and there is NO ONE OUT THERE LIKE THEM. Karen I just want you to know I appreciate you and all the help and how comfortable and easy you made things for me and my family with all of our needs . All the calls and all the emails when I had questions , concerns, difficulties or was overwhelmed-smile you made it all easy and a solution possible. Thank you for celebrating me and my family through every milestone and being there through the highs and lows . How amazing you are !!!!!!!!! Shout out to one of the most dedicated agents there is and how lucky you would be to have her !!!!!"
We responded:
"Thank you so much for sharing your heartfelt experience! I'm truly happy to hear how Karen has been such a supportive and dedicated agent for you and your family over the years. It's wonderful to know that she has been there for you through every milestone and challenge, making things comfortable and easy. Your appreciation means a lot to us, and I'll be sure to pass along your kind words to Karen. If there's anything else we can assist you with, please feel free to reach out."
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Sheila Grissett

January 26, 2026

5  out of  5
rating by Sheila Grissett
"I enjoy doing business with Amy Falcon’s State Farm agency in Metairie because of her incredibly helpful, pleasant staff. Everyone I’ve dealt with has been that way, but Jodi Rizzuto goes above and beyond the call of duty every time I need help or answers. I have left professionals before because of poor staff, and I stay with others because of a staff like this one."
We responded:
"Thank you, Sheila! I'm happy to hear that our team, especially Jodi, has made such a positive impact on your experience. We strive to provide the best service possible, and your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
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Rachel Westerfield

January 21, 2026

5  out of  5
rating by Rachel Westerfield
"Best in the business! Staff is kind, efficient, and always willing to help!"
We responded:
"Thank you, Rachel! I'm happy to hear that you find our team kind and efficient. We're always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
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C C (C C)

January 19, 2026

5  out of  5
rating by C C (C C)
"I always have a pleasant and professional experience!"
We responded:
"Thank you for the fantastic rating! I'm happy to know you had a positive experience with our office. If you ever have questions or need assistance, feel free to reach out. We’re here to help!"
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Shahira Barrosse

January 8, 2026

5  out of  5
rating by Shahira Barrosse
"I was referred by a friend and I’m absolutely thankful that Karen was able to work me. She’s awesome!!"
We responded:
"Shahira, thank you for your kind words! I'm happy to hear that Karen provided you with such a positive experience. We’re grateful for your trust and are here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
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Rafael Cortes

December 15, 2025

5  out of  5
rating by Rafael Cortes
"Excellent customer service."
We responded:
"Thank you, Rafael! I'm happy to know you had an excellent experience with our customer service. If there's anything else we can assist you with, feel free to reach out anytime!"
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Jonquel Carter

December 3, 2025

5  out of  5
rating by Jonquel Carter
"Tiffany provided great service today!"
We responded:
"Thank you, Jonquel! I'm happy to hear that Tiffany delivered great service. Our team is dedicated to providing excellent support, and it's wonderful to know Tiffany made a positive impact. If you have any more questions or need assistance, feel free to reach out!"
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Joseph Ascani

November 20, 2025

5  out of  5
rating by Joseph Ascani
"Amy falcon and her team have always done great work! Been a customer for over 5 years now. Karen Ascani is the best!"
We responded:
"Joseph, thank you for your wonderful feedback! I'm happy to know that you have been satisfied with our service for over five years. Karen and the team are truly dedicated to providing great support, and we're grateful to have you with us. If you ever need anything, don't hesitate to reach out!"
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Cherie Saucier

November 19, 2025

5  out of  5
rating by Cherie Saucier
"Very nice and helpful office staff!"
We responded:
"Thank you, Cherie! I'm happy to hear that our office staff was able to assist you in such a positive way. We’re always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
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Glad Courv

November 12, 2025

5  out of  5
rating by Glad Courv
"Karen at this location is great. I called during a family medical crisis needing to switch from Progressive and she took care of my needs promptly, professionally, and was very empathetic to my circumstances."
We responded:
"Thank you, Glad! I'm happy to hear that Karen was able to assist you during such a challenging time. Our team is committed to providing empathetic and professional service, and it's wonderful to know Karen made a positive impact. If you need anything else, feel free to reach out!"
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Katina Jones

November 10, 2025

5  out of  5
rating by Katina Jones
"Mrs.Tiffany was a big help with helping me save on my auto insurance plus more. I’m glad I choosed state farm as my insurance company"
We responded:
"Katina, thank you for your review! I'm happy to hear that Tiffany was able to assist you with your insurance savings. We appreciate your choice in State Farm and are here for any future insurance needs you may have. Let us know if there's anything else we can do for you!"
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Claudio Venancio

November 5, 2025

5  out of  5
rating by Claudio Venancio
"Very quick and easy! Saved me about $80 per month. She was very knowledgeable and made the process very simple"
We responded:
"Claudio, thank you for your fantastic feedback! I'm happy to hear that you found the process quick and easy, and that we could help you save money. If you have any more questions or need assistance, feel free to reach out anytime. Thanks for choosing us!"
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donna wester

November 4, 2025

5  out of  5
rating by donna wester
"Karen was very helpful and friendly."
We responded:
"Thank you, Donna! I'm happy to hear that Karen was able to assist you in such a friendly and helpful manner. Our team is dedicated to providing excellent service. If you have any more questions or need further assistance, feel free to reach out!"
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William McIntyre

October 29, 2025

5  out of  5
rating by William McIntyre
"The agent was very professional and knowledgeable of her worth. Very beautiful and cheerful attitude."
We responded:
"Thank you for your review, William! I'm happy to hear that you appreciated the professionalism and cheerful attitude. It's wonderful to know that you had a positive experience. If there's anything else you need, feel free to reach out!"