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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Allan Morales

November 14, 2024

5  out of  5
rating by Allan Morales
"Amy Falcon and her staff have been more than I can express how friendly and professional they have been in the last 15 plus years as my insurance agent."
We responded:
"Allan, thank you so much for your kind words and for being with us for over 15 years! I'm truly grateful for your continued business. It's wonderful to know that you find our team both friendly and professional. We're here to assist you with your insurance needs. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Belinda Beatty

November 12, 2024

5  out of  5
rating by Belinda Beatty
"Have used Amy Falcon's office for many years. Fantastic office and staff. They have given me the utmost respect and assistance. Tiffany Mercier has always gone above and beyond to assist me."
We responded:
"Belinda, thank you for your kind words and for being a loyal customer for so many years. I'm glad our office and staff have been able to provide you with the respect and assistance you deserve. Tiffany is truly an asset to our team, and it's wonderful to know she has consistently gone above and beyond to help you. If you ever need anything, we're here for you! - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Carmen Riedlinger

November 7, 2024

5  out of  5
rating by Carmen Riedlinger
"Karen Ascani is an excellent agent in Amy Falcon’s office. She is so very thorough, knowledgeable, and professional as well as being friendly. She cares about us and our family and does everything possible to give us the best price. Call ☎️ & ask for Karen. You won’t be disappointed."
We responded:
"Carmen, thank you for your wonderful review! I'm glad to hear that Karen has been thorough, knowledgeable, and professional while also being friendly and caring. It's great to know she has been able to assist you and your family effectively. We appreciate your recommendation and are always here to help with any future needs. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Alicia Culhane

November 7, 2024

5  out of  5
rating by Alicia Culhane
"It was wonderful. Karen is so nice and knowledgeable. Totally enjoyed working with her."
We responded:
"Thank you, Alicia! I'm glad you had such a wonderful experience with Karen. She truly is knowledgeable and kind. We're grateful to have her on our team. If you need any further assistance, we're here to help. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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bryan slade

November 3, 2024

5  out of  5
rating by bryan slade
"Karen is very patient and kind. I have all of my vehicles with her🤠"
We responded:
"Hi Bryan, Karen is indeed wonderful! I'm glad to hear that you had such a positive experience with her. We appreciate your trust in us for all your auto insurance needs. If you ever need anything else, don't hesitate to reach out. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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cameron strong

October 30, 2024

5  out of  5
rating by cameron strong
"Super nice!!! great service!!!!"
We responded:
"Cameron, thank you for your wonderful review! I'm glad you found our service to be super nice and great. Your feedback means a lot to us. If you ever need anything in the future, we're here to help! - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Darlene Dix

October 30, 2024

5  out of  5
rating by Darlene Dix
"Karen was excellent and gave great customer service:)"
We responded:
"Karen is indeed wonderful! I'm glad you had a great experience with her customer service. If you need any further assistance, we're here to help. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Cindy Isaac

October 28, 2024

5  out of  5
rating by Cindy Isaac
"Karen was very helpful and knowledgeable I would definitely recommend her for anyone looking for life insurance."
We responded:
"Thank you, Cindy! I'm happy to know Karen was able to assist you with her expertise in life insurance. Your recommendation means a lot to us. If you have any further questions or need assistance in the future, we're here to help. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Terry Cambise

October 23, 2024

5  out of  5
rating by Terry Cambise
"We have been with Amy Falcons office for 20++ years and always received excellent service. Karen is our representative with that office and in her absence others has helped equally as much. Karen, throughout the year will check-in with our family just to say Hello or ask iff we are in need of anything, a wonderful and kind relationship."
We responded:
"Thank you, Terry, for your wonderful review and for being with our office for over 20 years! We're so happy to hear that Karen and the rest of our team have consistently provided you with excellent service. It's great to know that Karen's check-ins and the support from others have fostered such a kind relationship. We truly appreciate your loyalty and look forward to continuing to assist you and your family. If you ever need anything, don't hesitate to reach out. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Robert james

October 18, 2024

5  out of  5
rating by Robert james
"I have been a client of MS Amy since 2005 have always had great service no issues.. At time she/her office went the extra mile. Would recommend both her and State farm."
We responded:
"Robert, thank you so much for your kind words and for being a loyal client since 2005! I'm happy to know that our office has consistently provided you with great service and that we've been able to go the extra mile for you. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Michelle Williams

October 10, 2024

5  out of  5
rating by Michelle Williams
"This agency ROCKS. Tiffany especially! She was very easy to work with and very accommodating in regards to answering any questions we had. Definitely would recommend!"
We responded:
"Michelle, thank you for the fantastic review! I'm happy to hear that Tiffany was able to assist you so effectively and answer all your questions. We appreciate your recommendation and look forward to helping you with any future needs. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Serena W

October 9, 2024

5  out of  5
rating by Serena W
"I love state farm! Their care team is amazing and very attentive to my needs, i would recommend this company to everyone."
We responded:
"Thanks for taking the time to rate your experience with the Amy Falcon State Farm Insurance Agency! We work hard to provide great insurance in Metairie, Louisiana and we’re so glad you’re happy with your coverage."
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Hunter Pulizzano

October 4, 2024

5  out of  5
rating by Hunter Pulizzano
"A quick shout out to Karen Ascani for helping me with insurance on all 3 of my cars and helping me set up life insurance. She’s really good at what she does."
We responded:
"Hunter, thank you for your kind words! I'm happy to hear that Karen was able to assist you with insurance for all three of your autos and help set up your life insurance. She truly excels at what she does, and we're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Alicx Christina

September 30, 2024

5  out of  5
rating by Alicx Christina
"State Farm @ Amy Falcon’s office w/ Ms. Tiff, she provided me a great quote on insurance. I received Rental & Full Auto for a great price and paid nearly half of what I was @ progressive for liability. My family has been insured w/ State Farm for generations and we’re here to stay."
We responded:
"Alicx, thank you for sharing your experience with our office! I'm glad Tiff could provide you with a great quote and help you save on your insurance. It's wonderful to know that your family has trusted State Farm for generations. We're grateful for your loyalty and are here to assist with any future needs. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Jeff Birch

September 25, 2024

5  out of  5
rating by Jeff Birch
"Tiffany helped me work through a difficult transfer of policies from out of state and worked well into after hours to get it done! I strongly recommend Amy Falcon and her team for your Louisiana insurance."
We responded:
"Thank you, Jeff, for your wonderful review! I'm happy Tiffany could assist you with the challenging transfer of policies from out of state. Our team is dedicated to providing excellent service, even if it means working after hours. We appreciate your strong recommendation and are here for any future insurance needs you may have. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Cesar Bardales

September 20, 2024

5  out of  5
rating by Cesar Bardales
"Excellent service"
We responded:
"Cesar, Thank you for your kind words! I'm happy you had an excellent experience with our service. If you ever need further assistance, feel free to reach out. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Kenneth Knight

September 5, 2024

5  out of  5
rating by Kenneth Knight
"Thank you for taking the time to help me cancel insurance on a vehicle i have just sold. Jodi was very helpful Kenneth"
We responded:
"Kenneth, thank you for the lovely review. Our team works hard to provide a great insurance experience for the Metairie area. We are thrilled to hear that Tiffany was a great help in finding the right policy for you! We are grateful that you chose to become a part of the State Farm family!"
Profile photo of Piroska Sdrougias

Piroska Sdrougias

August 29, 2024

5  out of  5
rating by Piroska Sdrougias
"A quick shout out to Gina in this office - who is AMAZING! I just finished working with her and she really reset the bar for customer service! She resolved my issues, remembered that we had other policies that needed to be updated, and all the while ... she is an absolutely delightful person! Thanks, Gina, for straightening me out and making my day! Pika Sdrougias"
We responded:
"Gina is indeed a fantastic part of our team, Piroska. I'm glad she could assist you so effectively and make your day brighter. Your feedback about her exceptional customer service and attention to detail is much appreciated. If you need any further assistance or have more policies to update, we're here to help. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Gary Sampson

August 29, 2024

5  out of  5
rating by Gary Sampson
"Karen was very knowledgeable and professional as always.I am completely Satisfied."
We responded:
"Gary, thank you for your positive review! I'm glad to hear that Karen was knowledgeable and professional. Your satisfaction is important to us. If you need any further assistance, feel free to reach out. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Randy Pugh

August 28, 2024

5  out of  5
rating by Randy Pugh
"We have always had great service from Amy Falcon's State Farm Insurance Agency. We have worked mostly with Karen who has always been very helpful but everyone in the office have been great to work with on any insurance matters!"
We responded:
"Randy, thank you for your kind words and the 5-star rating. I'm glad to know you've had great service from our office. Karen and the rest of the team work hard to be helpful and supportive. We're here for any future insurance needs or questions you may have. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Michelle Miles

August 20, 2024

5  out of  5
rating by Michelle Miles
"Always friendly and Always looking out for the customer. Karen always goes above and beyond to make sure her customers are happy and totally understands what she is presenting to them. :)"
We responded:
"Michelle, thank you for your wonderful review! I'm glad to hear that Karen has been providing such exceptional service. We always strive to ensure our customers are well-informed and satisfied. If you ever need further assistance, don't hesitate to reach out. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
Profile photo of Jennifer Cuthbertson

Jennifer Cuthbertson

August 15, 2024

5  out of  5
rating by Jennifer Cuthbertson
"Tiffany Mercer goes above and beyond each and everyday. She provides service beyond self and is very knowledgeable, professional, reliable, caring and efficient. Tiffany connects with each clients needs and understands the many options State Farm can provide. Thank you Amy Falcon’s office for this outstanding and awesome employee"
We responded:
"Hey Jennifer, Thanks so much for your awesome review! I'm really happy to hear that Tiffany is providing such exceptional service every day. She truly is knowledgeable, professional, and caring. It's great to know she connects with our clients' needs and understands the many options State Farm offers. I'll make sure to pass on your kind words to her. If you ever need anything else, we're here to help! - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Les Calvin

August 13, 2024

5  out of  5
rating by Les Calvin
"Flawless, caring service to our family for well over twenty years. We are grateful for Amy and her entire staff."
We responded:
"Thanks, Les, for your kind words! We're so glad to have been able to provide caring service to your family for over twenty years. We truly appreciate your gratitude for our team. If you ever need anything, we're here for you! - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Kurt Rose

August 10, 2024

5  out of  5
rating by Kurt Rose
"Karen is excellent A+"
We responded:
"Hey Kurt, thanks for the awesome review! We're happy to hear that Karen provided excellent service. If you need anything else, we're here to help! - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Christian Harlow

August 8, 2024

5  out of  5
rating by Christian Harlow
"Gina is ☆☆☆☆☆"
We responded:
"Hey Christian, thanks for the awesome review! I'm so glad Gina could provide you with such great service! If you ever need anything else, we're here to help. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"