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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Robert james

October 18, 2024

5  out of  5
rating by Robert james
"I have been a client of MS Amy since 2005 have always had great service no issues.. At time she/her office went the extra mile. Would recommend both her and State farm."
We responded:
"Robert, thank you so much for your kind words and for being a loyal client since 2005! I'm happy to know that our office has consistently provided you with great service and that we've been able to go the extra mile for you. Your recommendation means a lot to us. If you ever need anything in the future, don't hesitate to reach out. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Michelle Williams

October 10, 2024

5  out of  5
rating by Michelle Williams
"This agency ROCKS. Tiffany especially! She was very easy to work with and very accommodating in regards to answering any questions we had. Definitely would recommend!"
We responded:
"Michelle, thank you for the fantastic review! I'm happy to hear that Tiffany was able to assist you so effectively and answer all your questions. We appreciate your recommendation and look forward to helping you with any future needs. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Serena W

October 9, 2024

5  out of  5
rating by Serena W
"I love state farm! Their care team is amazing and very attentive to my needs, i would recommend this company to everyone."
We responded:
"Thanks for taking the time to rate your experience with the Amy Falcon State Farm Insurance Agency! We work hard to provide great insurance in Metairie, Louisiana and we’re so glad you’re happy with your coverage."
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Hunter Pulizzano

October 4, 2024

5  out of  5
rating by Hunter Pulizzano
"A quick shout out to Karen Ascani for helping me with insurance on all 3 of my cars and helping me set up life insurance. She’s really good at what she does."
We responded:
"Hunter, thank you for your kind words! I'm happy to hear that Karen was able to assist you with insurance for all three of your autos and help set up your life insurance. She truly excels at what she does, and we're grateful to have her on our team. If you need any further assistance, don't hesitate to reach out. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Alicx Christina

September 30, 2024

5  out of  5
rating by Alicx Christina
"State Farm @ Amy Falcon’s office w/ Ms. Tiff, she provided me a great quote on insurance. I received Rental & Full Auto for a great price and paid nearly half of what I was @ progressive for liability. My family has been insured w/ State Farm for generations and we’re here to stay."
We responded:
"Alicx, thank you for sharing your experience with our office! I'm glad Tiff could provide you with a great quote and help you save on your insurance. It's wonderful to know that your family has trusted State Farm for generations. We're grateful for your loyalty and are here to assist with any future needs. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Jeff Birch

September 25, 2024

5  out of  5
rating by Jeff Birch
"Tiffany helped me work through a difficult transfer of policies from out of state and worked well into after hours to get it done! I strongly recommend Amy Falcon and her team for your Louisiana insurance."
We responded:
"Thank you, Jeff, for your wonderful review! I'm happy Tiffany could assist you with the challenging transfer of policies from out of state. Our team is dedicated to providing excellent service, even if it means working after hours. We appreciate your strong recommendation and are here for any future insurance needs you may have. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Cesar Bardales

September 20, 2024

5  out of  5
rating by Cesar Bardales
"Excellent service"
We responded:
"Cesar, Thank you for your kind words! I'm happy you had an excellent experience with our service. If you ever need further assistance, feel free to reach out. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Kenneth Knight

September 5, 2024

5  out of  5
rating by Kenneth Knight
"Thank you for taking the time to help me cancel insurance on a vehicle i have just sold. Jodi was very helpful Kenneth"
We responded:
"Kenneth, thank you for the lovely review. Our team works hard to provide a great insurance experience for the Metairie area. We are thrilled to hear that Tiffany was a great help in finding the right policy for you! We are grateful that you chose to become a part of the State Farm family!"
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Piroska Sdrougias

August 29, 2024

5  out of  5
rating by Piroska Sdrougias
"A quick shout out to Gina in this office - who is AMAZING! I just finished working with her and she really reset the bar for customer service! She resolved my issues, remembered that we had other policies that needed to be updated, and all the while ... she is an absolutely delightful person! Thanks, Gina, for straightening me out and making my day! Pika Sdrougias"
We responded:
"Gina is indeed a fantastic part of our team, Piroska. I'm glad she could assist you so effectively and make your day brighter. Your feedback about her exceptional customer service and attention to detail is much appreciated. If you need any further assistance or have more policies to update, we're here to help. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Gary Sampson

August 29, 2024

5  out of  5
rating by Gary Sampson
"Karen was very knowledgeable and professional as always.I am completely Satisfied."
We responded:
"Gary, thank you for your positive review! I'm glad to hear that Karen was knowledgeable and professional. Your satisfaction is important to us. If you need any further assistance, feel free to reach out. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Randy Pugh

August 28, 2024

5  out of  5
rating by Randy Pugh
"We have always had great service from Amy Falcon's State Farm Insurance Agency. We have worked mostly with Karen who has always been very helpful but everyone in the office have been great to work with on any insurance matters!"
We responded:
"Randy, thank you for your kind words and the 5-star rating. I'm glad to know you've had great service from our office. Karen and the rest of the team work hard to be helpful and supportive. We're here for any future insurance needs or questions you may have. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Michelle Miles

August 20, 2024

5  out of  5
rating by Michelle Miles
"Always friendly and Always looking out for the customer. Karen always goes above and beyond to make sure her customers are happy and totally understands what she is presenting to them. :)"
We responded:
"Michelle, thank you for your wonderful review! I'm glad to hear that Karen has been providing such exceptional service. We always strive to ensure our customers are well-informed and satisfied. If you ever need further assistance, don't hesitate to reach out. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Jennifer Cuthbertson

August 15, 2024

5  out of  5
rating by Jennifer Cuthbertson
"Tiffany Mercer goes above and beyond each and everyday. She provides service beyond self and is very knowledgeable, professional, reliable, caring and efficient. Tiffany connects with each clients needs and understands the many options State Farm can provide. Thank you Amy Falcon’s office for this outstanding and awesome employee"
We responded:
"Hey Jennifer, Thanks so much for your awesome review! I'm really happy to hear that Tiffany is providing such exceptional service every day. She truly is knowledgeable, professional, and caring. It's great to know she connects with our clients' needs and understands the many options State Farm offers. I'll make sure to pass on your kind words to her. If you ever need anything else, we're here to help! - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Les Calvin

August 13, 2024

5  out of  5
rating by Les Calvin
"Flawless, caring service to our family for well over twenty years. We are grateful for Amy and her entire staff."
We responded:
"Thanks, Les, for your kind words! We're so glad to have been able to provide caring service to your family for over twenty years. We truly appreciate your gratitude for our team. If you ever need anything, we're here for you! - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Kurt Rose

August 10, 2024

5  out of  5
rating by Kurt Rose
"Karen is excellent A+"
We responded:
"Hey Kurt, thanks for the awesome review! We're happy to hear that Karen provided excellent service. If you need anything else, we're here to help! - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Christian Harlow

August 8, 2024

5  out of  5
rating by Christian Harlow
"Gina is ☆☆☆☆☆"
We responded:
"Hey Christian, thanks for the awesome review! I'm so glad Gina could provide you with such great service! If you ever need anything else, we're here to help. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Taylor Cambeilh

July 23, 2024

5  out of  5
rating by Taylor Cambeilh
"I recently got my first car, completely on my own and was looking for an insurance policy. Karen Ascani, my advisor, was able to help me find an affordable plan, life insurance policy, and provide me with an array of options. She answered all of my questions, helped me get through each step, and was wonderful overall as a car insurance provider!"
We responded:
"Hey Taylor! I'm so glad Karen could help you find an affordable plan and guide you through each step! It's wonderful to know she answered all your questions and provided excellent service. If you need any further assistance, we're here for you! - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Stephanie Jones

July 19, 2024

5  out of  5
rating by Stephanie Jones
"I highly recommend Amy Falcon with State Farm. I usually deal with Britany, and I am highly satisfied with my interactions. She makes everything easy, and always gets back to me promptly. If you need a new insurance agent this is the one!!!"
We responded:
"Thank you so much for your wonderful review and recommendation, Stephanie! We love hearing that Britany has been able to make your experience easy and prompt. We truly appreciate your support and are always here to help with any of your insurance needs. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Ali Hassan

July 9, 2024

5  out of  5
rating by Ali Hassan
"My agent, she is the best which her name is miss Tiffany. She is the wonderful agent. I am glad I have person like that and I would appreciate it. She did the best excellent service. Thank you so much."
We responded:
"Thank you so much for your wonderful feedback, Ali! I'm ecstatic to hear that Tiffany provided you with excellent service. She truly cares about our customers and we are grateful to have her on our team. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Theodora Cullen

June 26, 2024

5  out of  5
rating by Theodora Cullen
"I have used Amy Falcon's office for many years for both my business insurance and some personal insurance. They have great communication, and are always friendly and helpful. We did have one claim in the past and it was handled well and timely."
We responded:
"Thank you, Theodora, for your glowing review! We're pleased to have provided you with great communication, timely handling of claims, and friendly service for your business and personal insurance needs. Our team is grateful for your continued trust and support. Looking forward to assisting you further! - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Tara Fabre

June 19, 2024

5  out of  5
rating by Tara Fabre
"Amy Falcon State Farm has been insuring our family for over 20 years! The friendly staff has been there to take care of all of our needs over the years such as homeowner’s insurance, automobile policies, college funds, retirement accounts, and even auto and home improvement loans. Miss Jodi Rizzuto has personally been our “go to” person in recent years. She provides us with quality service with a personal touch!"
We responded:
"Tara, we are grateful for your kind words and thrilled to hear about your positive experience with Jodi. Providing excellent service and ensuring our customers feel comfortable and well-informed is our top priority, and it's heartening to know that Jodi exceeded your expectations."
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Randall Grant

June 15, 2024

5  out of  5
rating by Randall Grant
"Karen Ascani , Life Insurance Sales Specialist was extremely helpful with my questions I needed to get a quote for home insurance. She was very knowledgeable on what I needed."
We responded:
"Thank you for taking the time to leave a 5-star review, Randall! Karen is a wonderful member of our team, and we’re glad she was able to assist you with your life insurance needs."
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Simone Brown

June 14, 2024

5  out of  5
rating by Simone Brown
"Tiffany is amazing :)"
We responded:
"Simone, I'm pleased to hear that Tiffany provided you with amazing service! We're grateful for your positive feedback and look forward to assisting you with all your insurance needs. Thank you for choosing our office for your insurance coverage! - Amy Falcon - State Farm Insurance Agent, Metairie, LA"
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Kevin Kratzberg

June 14, 2024

5  out of  5
rating by Kevin Kratzberg
"Karen has service my state Farm insurance for 20 years. Every time she said she would do something it has come true."
We responded:
"Kevin, thank you for your kind comments. It means a lot to our team. We appreciate your trust in us to take care of your insurance policies. Karen cares a lot about our customers."
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Patricia Schexnaildre

June 14, 2024

5  out of  5
rating by Patricia Schexnaildre
"Amy Falcon's State Farm office is always so helpful and friendly. I spoke with Jennifer today, and she was very knowledgeable and answered all my questions while being very patient!!"
We responded:
"Thank you, Patricia! I'm pleased to hear that Jennifer provided knowledgeable and patient service, answering all your questions. We're grateful for your positive feedback and look forward to assisting you further with your insurance needs. - Amy Falcon - State Farm Insurance Agent, Metairie, LA"